Industry Solutions

Cloud/Hosting Provider:

With Radware Cloud Load Balancing Service

Radware's market-leading ADC and security solutions help cloud and hosting providers differentiate themselves and create additional revenue by selling advanced services. Our comprehensive cloud load balancing service is a solution that offers cloud and hosting providers the necessary services to overcome challenges associated with off-premise hosting of business operations with benefits that include highly available application hosting and performance services, scalability, infrastructure protection and various attack mitigation methods. The solution is flexible, easily integrated into existing networks, and priced affordably, easing the financial burden of investment and increasing profit.

Our cloud load balancing services and solutions are optimized to be delivered as multi-tenant solutions – with per-tenant rollout, management, monitoring and reporting capabilities. We offer three technology solutions that enable providers to offer the following services:

• ADC as a Service
• DDoS as a Service
• WAF as a Service
• WPO as a Service

Load Balancing and Application Delivery as a Service

Alteon LBaaS for Service Providers

Radware offers cloud and hosting providers a solution leveraging Radware Virtual Appliction Delivery Infrastructure (VADI), a unified ADC fabric, consisting of multiple ADC form factors on which ADC services can easily be migrated across form factors and deployment models.

In turn application delivery can be offered at different levels of service: providers can offer shared load balancing services solving customer basic needs at a best-effort basis, offer customer managed virtual ADC instances running over general purpose hardware, and ultimately offer dedicated virtual ADC instances running over purpose built hardware delivering the highest quality of experience and predictability.

Alteon LBaaS for VMware vCloud Director and Openstack

Radware's Alteon provides advanced load balancing as a service (LBaaS) for VMware vCloud Director and Openstack, with out-of-the-box integration and customization.

Alteon, fully integrated into the VMware vCloud framework, allows enterprises to migrate existing enterprise applications into VMware vCD infrastructure, increasing the value of their vCD investment. Alteon Virtual Appliance (VA), a key component of the Alteon LBaaS Solution significantly expands VMware vShield Edge basic load balancing functionality to offer advanced application delivery services such as SSL offloading, URI-based traffic steering, L7 policies and advanced health checks. The solution is based on dedicated, per-tenant virtual appliance instances ensuring that tenants are not impacted by each other and that each has its dedicated capacity and networking resources.

Additionally, as of the release of OpenStack Havana, Alteon provides load balancing as a built in OpenStack service (the only commercial load balancing solution natively supported in OpenStack Havana) which is part of the OpenStack Neutron networking driver. By leveraging the Alteon LBaaS solution for OpenStack, enterprises can enjoy the flexibility to deploy enterprise applications on any cloud infrastructure while enjoying a consistent QoE and maintaining SLA assurance for their applications.

DDoS Services Designed to Protect against DDoS Attacks.

Protect Customers' Shared Infrastructure & Take Advantage of Transparent & Scalable DDoS Threat Prevention Solutions

Radware offers cloud and hosting providers a transparent, scalable and easily manageable availability threat prevention solution and DDoS service designed to work in multi-tenant datacenters. The DDoS solution seamlessly integrates into the existing provider network and provides a highly available design that can easily be scaled and operated with minimal overhead and without any need to redesign the network. At the same time it significantly mitigates the risk that each of the tenants is exposed to and allows the operator to selectively offer different levels of DDoS attack mitigation security services to different tenants. Radware is the only DDoS services and solution provider that can deliver cyber-attack mitigation technology that scales to over 300Gbps of throughput with 100GB interfaces. Find out more about Radware's DDoS services and DDoS as a Service products.

WAF as a Service

Provide PCI Compliance and Web Application Security Services to Customers in a Scalable and Streamlined Service Delivery Approach

Radware offers cloud and hosting providers a transparent, scalable and easily manageable elastic web application firewall (WAF) POD solution designed to work in multi-tenant datacenters. The solution seamlessly integrates into the existing provider network and provides a highly available design that can easily be scaled and operated with minimal overhead without any need to redesign the network. At the same time it significantly mitigates the risk that each of the tenants is exposed to and allows the datacenter operator to selectively offer different levels of web application security services to different tenants.

WPO as a Service for Differentiated High-End Cloud Services

Radware's FastView and application performance monitoring (APM) provide cloud and hosting businesses with a significant service differentiation and revenue growth by intuitively adding scalable web performance optimization (WPO) and monitoring services to their portfolio.

• Application performance monitoring with drilldown-able SLA analysis for real time and simple trouble-shooting and consistent SLA assurance
• Mobile web performance optimization for mobile devices and clients
• Accelerated web page performance, for any end-user device and any browser, up to 40%
• Application specific web performance optimization service customization – for maximum acceleration

eCommerce:

Sustaining a competitive advantage is a priority for successful businesses and organizations. Today's consumers demand greater value, better service and more convenience and organizations must adapt the way they offer these services to meet these evolving consumer needs.

As companies rely on networked and web-enabled applications to drive business productivity and profits, when your mission critical applications falter, so does your business. Whether you sell business-to-consumer (B2C) or business-to-business (B2B) or both, it is a requirement that your eCommerce business runs efficiently.

Radware's flexible and unified application delivery approach lets you deliver your applications everywhere - over the Internet and all the way across the WAN - optimizing end-to-end network behavior for high scalability, consolidation, operational cost savings, meeting service level agreements and delivering the best user experience.

Across the enterprise, Radware provides

• End-to-end protection of online data
• Accelerated web application performance and highest security through advanced optimization and load balancing
• Protection against worms, viruses, pre-attack probes, server cracking, Denial of Service (DoS) and other threats
• Centralized management to monitor the health, real-time status, performance and security of your enterprise-wide application delivery infrastructure
• Event logging and broad reporting capabilities for documenting threats
• Business continuity and disaster recovery to keep your IT infrastructure up and running in the wake of disasters and Internet connectivity disruptions

From eCommerce to education, Radware industry solutions can help businesses grow.

Education:

Higher Education IT Trends and Challenges

As we move towards a "24/7 culture", an increasing number of higher education institutions (universities and colleges) are providing faculty members and students access to a growing volume of online and Web-based content. This includes access to e-learning applications (Moodle, etc), social media sites (Facebook, MySpace, Twitter, university's internal social media software, alumni networks, etc), faculty members' webmail access (Gmail, OWA, etc), interactive web portals, online exams, and more.

In parallel to the growth in web traffic, there has been a proliferation in the adoption of CRM and ERP applications (Oracle-PeopleSoft, SunGard, etc) within higher education institutions as the main means of managing the student's life cycle in the institution (from enrolment to graduation), managing the institution's funds and finances, relationship management (including reaching out to prospects), and more.

The move towards user registration and billing using web-based ERP applications entails a change in the way higher education institutions are regarded by government and financial organizations, which now require institutions to comply with strict handling standards for credit cards billing and clearing (e.g. PCI).

Designed to help institutions streamline processes, provide more educational content, and cut cost, this growth in online access and Web based content introduces unfamiliar challenges to IT managers. Traditionally, university IT managers had to deal primarily with the institution's LAN, intranet and Internet access. However, now they must address issues such as guaranteeing 24/7 access to revenue generating business critical applications, ensuring end-user QoE (Quality of Experience) , and protecting student records from being stolen by hackers, etc. The emerging trends in the IT education business space of bring with them new business continuity related challenges for IT managers.

These challenges can be broken down into four categories:

Security and Compliance Challenges
Attackers have added zero-minute and application misuse attacks to their arsenal on top of tradition vulnerability based attacks. Application misuse attacks hijack application transactions for malicious purposes such as usernames and password guessing attacks, application vulnerability scanning, application flooding and more. These attacks can lead to denial of service, student records theft and malware spread.

Tying together the need to maintain business continuity of campus services along with emerging network attacks, the key security challenges that IT managers face in the campus environment include: maintaining data center resources availability when under attack, preventing campus computing resource misuse, and protecting information integrity and leakage.

In addition to security concerns, IT managers must also protect against credit card theft and fraud, and comply with the PCI DSS, which applies to all merchants and service providers who store, process, or transmit cardholder data.

IT Infrastructure Challenges
Higher education institutions continuously strive to increase the number of new students, while in parallel they also increase the number of web-based and online services provided to enrolled students. These two parallel paths bring together an on-going growth in the amount of users and traffic that IT infrastructure has to accommodate. Therefore, as the traffic grows so must the infrastructure be aligned to meet the new business requirements for capacity increase.

Given today's negative economic outlook, organizations are striving to maximize their short-term and long-term CAPEX savings. As upgrading infrastructure means more money spent, one of the most significant challenges is to minimize hardware replacements and optimally spend budget on infrastructure. Managing such network architecture can be a challenge and may dramatically impact the total cost of ownership (TCO) of the system.

Availability Challenges
The IT manager must now guarantee that all data center business critical applications are up and running 24/7 for any user accessing from any location, whether from within the data center and campus to internal applications (e.g. Oracle-PeopleSoft, SunGard, CMS or email) or over the Internet to public applications (e.g. extranet or student portals). This means guaranteeing that on one hand all web, application and database servers are operational and monitored in real time. On the other hand, guarantee that all Internet (WAN) connections are operational so that access to the data center is uninterrupted.

Guaranteeing ongoing Internet continuity is important due to the growth in web-based content, which is now regularly provided to users accessing the institution's data center over the Internet.

Performance Challenges
IT managers must also guarantee that users receive good QoE (Quality of Experience) when accessing the content. This is critical when users access virtual class rooms or download video streams or files. In addition, it is important that users experience good performance when accessing the Internet from within the campus network.

Both guaranteed QoE and performance are greatly affected by the amount of traffic that flows through the data center's network and Internet links. It is up to the IT manager to try and limit the unwanted traffic, in order to guarantee sufficient bandwidth for the critical applications.

Higher Education Solutions

Radware helps educational institutions' IT organizations meet these challenges by making it easier for educational institutions to provide faster, more reliable and safer transactions. By optimizing and securing the performance of IP applications across academic networks, Radware enables online learning while controlling bandwidth usage. The result includes reduced networked application operating and scaling costs.

Ensure Application Availability and Campus Business Continuity
Radware APSolute solution for higher education institutions, guarantees the availability of locally hosted and global dispersed mission critical applications (Oracle-PeopleSoft, SAP, Web, Social Software, etc), and data centers.

Using Radware's best-of-breed Global Redirection and multi-WAN link switching solutions, higher education institutions can ensure that any user (student, faculty, administrator, and prospective students) can access the required applications whenever it is required, regardless of their location (local or accessing from home or from another country) and distance from the institutions campus.

Improve Application Performance and End User QoE
Using Radware's APSolute solution for higher education institutions, IT managers can improve business critical applications' performance and ensure fastest content delivery to end users, as well as prevent non-business critical applications (P2P, online-gaming, movie streaming) from misusing WAN bandwidth. Thus ensuring that service levels are met and QoE is high.

In addition, using Radware's best-of-breed application acceleration and offloading technologies, IT managers gain improved performance and maximized utilization of all network resources (Web and application servers, WAN links, etc).

Protect Business Critical Applications and Institution Electronic Data
Radware APSolute solution for higher education institutions provides a unique security framework, which provides full protection against vulnerability and non- vulnerability based IPS and DoS attacks from harming the institution's applications, while at the same time allowing legitimate users to continue accessing resources.

In addition, Radware's solution utilizes the latest security measures to ensure the confidentiality and security of electronic information (student records, student identities, digital information, institution researches, grants, etc), as well as meet strict regulatory and compliances requirements (FERPA, DMCA, HIPAA, PCI-DSS, etc).

Finally, Radware's solution also protects institutions from liability charges and litigation, by guaranteeing the campus network is not used to launch attacks on external Web sites and by blocking the download of illegal content (videos, songs, etc).

Enabling IT Infrastructure Cost Saving and Future Ready Scalability
Higher education institutions must now accommodate a growing number of users and applications, and growing amounts of traffic. The growth in users and traffic means, that the underline network infrastructure must grow in parallel in order to accommodate the ongoing growth.

Radware's unique on-demand infrastructure allows scaling cost-effectively to accommodate future growth in users, applications, and traffic due to its industry-unique "pay-as-you-grow" approach and OnDemand hardware platforms.

In addition, Radware's solution allows increasing asset return on investment (ROI) and reducing CAPEX, by utilizing existing applications and network infrastructure while increasing number of served students and managed traffic.

Financial Services:

Consolidation in the financial services industry has created bigger and more capable competitors, causing financial firms to look carefully at differentiating themselves. As institutions continue to offer more and more services through the web, the mix of applications that must be supported to service customers and employees grows more complex.

Branch bank managers, risk and compliance officers and contact center agents have new job requirements and must stay on top of the inherent issues associated with the "new way" of conducting business. Applications need to be consistently available. Performance can not waver. Security is vital. Confidentiality is not only expected, it's legally required to comply with regulations that require the safeguarding of information such as Sarbanes-Oxley (SOX), the Gramm-Leach-Bliley Act (GLBA) and the California Senate Bill 1386.

Radware helps IT organizations meet these challenges, by making it easier for financial services institutions to deploy new services faster, improve customer service, control risk and reduce costs.

Across the enterprise, Radware provides:

• End-to-end protection of online financial data
• Accelerated web application performance and highest security through advanced optimization and load balancing
• Protection against worms, viruses, pre-attack probes, server cracking, Denial of Service (DoS) and other threats
• Centralized management to monitor the health, real-time status, performance and security of your enterprise-wide application delivery infrastructure
• Event logging and broad reporting capabilities for documenting threats
• Ability to meet government and industry regulations
• Business continuity and disaster recovery to keep your IT infrastructure up and running in the wake of disasters and Internet connectivity disruptions

Goverment:

Government organizations around the world are trying to maneuver through changing demographics, shrinking natural resources, rising security concerns and constantly shifting economic and social development.

The world’s embracing of the Internet has caused governments to evaluate how to leverage this new information and communication medium to support their administrations and more effectively interact with both the general public and the business community.

An optimized IT infrastructure is fundamental to government agencies delivering service, information and protection for their citizens. In addition, application vulnerabilities across a government’s IT infrastructure may result in severe consequences for their institutions and their citizens.

Radware helps government agencies align network behavior with regulatory processes and policies so they can respond to real-time events while providing superior service to their constituents.

United States

The U.S. Federal Government and Military Services play an important role in global development. They must stay abreast of worldwide events and address evolving domestic challenges including improving homeland security, developing and integrating defense systems, advancing the quality of life for its citizens and effectively managing their capital.

An efficient IT infrastructure that allows for flawless delivery of mission-critical applications is a fundamental initiative to overcome these challenges. An infrastructure must provide effective communication and collaboration between government agencies, improve the quality of government services and increase the efficiency of agencies and employees.

Radware helps government agencies enhance their IT infrastructure and align network behavior with business and regulatory objectives by providing accelerated, reliable and secure application delivery while improving productivity and managing cost reduction.

Installations of our products can be found at these government agencies.

• Department of Air Force
• Department of Army
• Department of Commerce
• Department of Defense
• Department of Justice
• Department of Navy
• Department of State
• Department of Transportation
• Department of Treasury
• Food and Drug Administration
• NASA
• United States Postal Service

Canada

The Networking Equipment Support Services (NESS) Departmental Individual Standing Offer (DISO) allows Canadian federal government agencies and crown corporations to easily and cost-effectively purchase pre-qualified network equipment from Public Works and Government Services Canada (PWGSC) authorized suppliers. Pre-qualified products include switches, routers, VPN devices and other related items as well as installation and configuration services.

Radware helps Canadian agencies efficiently handle government challenges such as security, finance and welfare while providing outstanding service to constituents and optimizing network access to employees. Government agencies can enhance their IT infrastructure and align network behavior with business and regulatory objectives by providing their constituents with accelerated, reliable and secure application delivery while improving productivity and managing cost reduction.

Products & Services

Radware’s APSolute product suite provides accelerated application performance and application security solutions to fight organizations toughest challenges; as well as global technical support in order to provide customers the best quality of experience.

APSolute Product Suite

• AppDirector. Intelligent Application Delivery Controller (ADC) for the data center enables local and global server availability, accelerated application performance and application security and infrastructure scalability
• AppXcel. Application Delivery Accelerator (ADA) features web compression, SSL offloading and HTTP multiplexing for the fastest application and transaction response times
• LinkProof. Enterprise multi-homing and WAN acceleration for reliable, always-on and optimized Internet link connectivity and accelerated distributed application delivery
• DefensePro. Comprehensive Intrusion Prevention System (IPS) and Denial of Service (DoS) protection up to 6 Gbps for full application, network and infrastructure security
• Insite ManagePro. Centralized management solution to manage and monitor the health, real-time status, performance and security of enterprise-wide application delivery infrastructures
• OS. Common software architecture that unifies the entire APSolute product family and provides the brainpower behind Radware's innovative new approach to load balancing and traffic redirection

Technical Services

• Certainty Support Program. Technical support for all Radware products is provided through Certainty Support. Our worldwide program has four elements - phone support, software updates, hardware maintenance and on-site support

Health Care:

Healthcare IT Trends and Challenges

The last decade has shown a dramatic technology shift within the healthcare industry. Until now, records were primarily based on paper. Today, healthcare providers are increasingly relying on electronic forms and the online processing of patient records for various purposes, including information retrieval, medical test results, service billing, and more.

This shift towards “e-Healthcare” has transpired due to the desire of healthcare providers to offer a faster, more accessible, efficient, and accurate means of handling patient records in day-to-day business operations. As a result, this demand has generated a change both in the IT requirements of and services offered by healthcare providers.

This technological shift introduces new challenges, which healthcare IT administrators must now manage inclusive of challenges related to application availability, performance, and security, as well as compliance, privacy and authenticity.

Application Availability Challenges
For healthcare providers, the term “mission-critical applications” is more meaningful than for other types of organizations – whenever a healthcare mission-critical application or service is unavailable, a patient's health is at risk.

Healthcare applications and services rely on the availability of the network infrastructure and (in some cases) also Internet connectivity in order to operate correctly and clearly communicate with other organizations/applications located outside the physical healthcare facility.

Application Performance Challenges
As healthcare providers increasingly rely on applications to perform both routine and life supporting tasks, the need for good performance and fast response time from healthcare applications becomes fundamental. IT managers must work harder to ensure that healthcare professionals and end-customers receive good QoE (Quality of Experience) when accessing content, especially considering the use of powerful encryption methods such as SSL, which significantly affect application performance.

The combination of the need to maintain business continuity of healthcare services along with emerging network attacks, results in the need for IT managers to deal with new security challenges specific to the healthcare market. These challenges require healthcare providers to:

• Maintain data center service availability even when under attack
• Protect information integrity and preventing data leakage
• Secure healthcare sensitive information in a web services environment
• Prevent credit card theft and fraud
• Comply with federal regulations such HIPAA and HITECH regulations in the US and similar regulations in other countries, and the Payment Card Industry (PCI) Data Security Standard (DSS)

Ensuring Client Data Privacy and Authenticity
Today, healthcare providers store and analyze every patient’s private, sensitive information, namely patient health records. Regulations defined by governments worldwide impose compliance guidelines on how providers should protect sensitive data.

Ensuring patient data security and integrity requires healthcare providers to implement strong digital security and encryption methods (e.g. SHA-2 hash functions, SSL, VPN, TSL, digital identity cards, etc.) for users, organizations and authorities accessing these applications. While these measures may be common practice, their respective implementation is far from simple, leading IT managers to install new software and hardware on application servers, perform network modifications, and manage distribution and storage of private keys and certificates.

IT Infrastructure Challenges
Healthcare providers continuously strive to increase their number of customers, while at the same time increasing the number of online services provided to existing customers, which may require ongoing collaboration with other healthcare providers. These two parallel paths drive continuous growth in terms of the number of users and traffic that an IT infrastructure can accommodate. As traffic grows, the infrastructure must be aligned with new business requirements for capacity increase.

Typically, scaling up IT infrastructure implies hardware replacement leading to a break in business continuity and therefore costly downtime.

Empowering e-Healthcare with Radware’s APSolute e-Healthcare Solution

Using Radware’s APSolute e-Healthcare solution, healthcare providers can easily take the leap to becoming an “e-healthcare provider”.

Radware’s business-smart application infrastructure is tailored for applications used by healthcare providers, such as HIS, PACS, EMR, etc. By utilizing the unique benefits of Radware’s tailored-made infrastructure, healthcare providers can now guarantee the highest levels of: availability, performance, security, and operational efficiency for all business critical applications, while reducing the operational costs of managing the application infrastructure.

Ensure Application Availability and Business Continuity
Radware’s APSolute e-Healthcare solution guarantees the availability of locally hosted and globally dispersed mission and patient critical applications (Cerner Millennium, McKesson Star, Oracle-PeopleSoft, PACS, etc), services, and data centers.

Using Radware’s best-of-breed global redirection and multi-WAN link switching solutions, healthcare providers can ensure that any user (doctors, nurses, patients, etc) or healthcare provider (HMOs, pharmacies, hospitals) can access the required applications when necessary, regardless of their location (local or remote) and/or distance from the data center.

Improve Application Performance and End User QoE
Radware’s APSolute e-Healthcare solution ensures the fastest content delivery to healthcare professionals and providers. Using Radware patented technology, healthcare IT administrators can verify that content is always provided from the best performing resource, closest to the user.

In addition, using Radware’s best-of-breed application acceleration and offloading technologies, IT administrators gain improved performance and maximized utilization of all network resources (web and application servers, WAN links, etc).

Protect Mission Critical Applications and Patient Records
Radware’s APSolute e-Healthcare solution provides a unique security framework, which ensures full protection against web-services-based attacks as well as vulnerability and non-vulnerability based IPS and DoS attacks from harming a healthcare provider’s applications, while at the same time, allowing legitimate users to continue accessing resources.

In addition to providing full protection against emerging attacks, Radware’s solution utilizes the latest security measures such as SSL encryption, Trust-Service Lists (TSL) and SHA-2 encryption algorithms, to ensure the confidentiality and security of electronic information (patient EMR, patient identities, hospital medical records, etc), as well as meet regulatory and compliances requirements (HITECH, HIPAA, PCI-DSS, etc).

Enabling IT Infrastructure Cost Saving and Future Ready Scalability
Radware’s unique on-demand infrastructure allows for cost effective to accommodate the future growth in the number of users, applications, and traffic due to its -unique “pay-as-you-grow” approach and on demand hardware platforms.

In addition, the Radware solution provides the ability to increase return on investment (ROI) and reduce CAPEX, by utilizing existing applications and network infrastructure while increasing the number of customers served and traffic managed.